Engineering11 min readBuilding Fullscript Assist, Part 2: Keeping the Context SmallSee how we treat the context window as a budget in Fullscript Assist: on-demand skills, isolated sub-agents, and auditable compaction.Read investigation
Software7 min readScaling Shopify's maintenance_tasks (Part 3): Observability and Governance for the GemSee how Fullscript added durable logs, threaded Slack alerts, metrics, and self-cleaning governance around Shopify's maintenance_tasks gem.Read investigation
Engineering16 min readBuilding Fullscript AssistHow Fullscript rebuilt its clinical AI assistant with Elixir, BEAM processes, and MCP to support 120K+ providers with stateful conversations.Read investigation
Engineering10 min readUsing an LLM as a Test CompilerEnd-to-end tests are usually expensive to maintain or too flaky to trust. We treated an LLM as a compiler to get tests that are neither.Read investigation
Engineering6 min readFeature-Flagging a Major Design System UpgradeShipping a major mobile redesign without stopping releases: adapters, build flags, and parallel design systems.Read investigation
Engineering5 min readTeaching Our Merge Requests to Teach BackHow to improve AI code reviews: turn merge requests into learning tools with context, patterns, and engineering decisions.Read investigation
Technology14 min readTeam GSD - Year 1 Reflection: Unlocking Operational VelocityTeam GSD scaled AI and automation across real workflows, improving operational velocity across multiple departments. Here’s how they did it.Read investigation
Engineering6 min readDeveloping a Modern Search Stack: Personalization, Making Search Results Feel Less Genericwe described how we added a vector model to our search stack, which gave us the power of hybrid search - balancing lexical and semantic matchingRead investigation
Technology17 min readLocal-First Dev Environments at (Medium) ScaleHow Fullscript replaced K8s-heavy local- and cloud-based dev environments with local Docker Compose and never looked back.Read investigation
Engineering5 min readEmbedding AI in Fullscript EngineeringHow Fullscript engineered AI into its monolith, boosting developer velocity without rewriting the architecture.Read investigation
Engineering6 min readDeveloping a Modern Search Stack: Hybrid SearchHow we fine-tuned a vector model to create a hybrid search engine that understands the intent of our users' queries.Read investigation
Technology9 min readSo We Built Our Own Agentic Developer…and then the CEO shipped a featureLessons learned from building Nitro, Fullscript's autonomous background agent.Read investigation